There are a few things that have happened to us over the years that we'd like to share with our customers. Like the time it was pouring rain and our infamous driver Jono delivered a $19.90 pizza to a customer on Francis St. After receiving a $50 bill the customer asked for $30 change and told Jono he could keep the 10c cos "it's raining outside, you deserve it tonight". There are other things that have happened to our drivers over the years but it's not the place to discuss things like this . (I'm sure you know what we mean).
Our biggest tip???...came from a few Irish guys at Double Bay that were quite "intoxicated" with various illegal substances. They were apparently having a Star Trek DVD night and gave the driver the contents of a makeshift moneybox (almost a total of a $60 tip)
There are many stories like this that happen every day. We could write a whole book about them. Perhaps some day.
There are things that we love about you, and of course there are things that we don't like as well. Generally our customers have some common sense (thankfully) but in some cases common sense is absent - take a look below
Tell your friends about us - word of mouth is our best advertisement
Know what you're ordering when you call us. The quicker your phone call the quicker you (and other customers) get your food.
Ring and tell us that you had the most amazing pizzas
Leave a light on for the driver, or better still give us instructions on how we can get to your place quicker (eg enter from lucius st)
Give the drivers a tip if they deserve it - our drivers thrive on your tips - good tippers usually get their order quicker - hint hint
We don't like it when you:
Don't tip the driver a single cent. They thrive on them, they're providing you a service - give them something - don't be a "stiff" as they say
Don't leave a light on for the drivers, a number on your property - simple things like that means you get your order sooner rather than later
Phone relay : You know the deal, it's when someone who doesn't live there is on the phone placing the order and has to keep asking the owner everything. Let the owner place the order damn it! It gets irritating when they have to go back and forth to ask the owner what they want on their pizza, want any garlic bread, drinks, what's the address, what's the phone number, cash or credit, etc. This also applies to small children. It's just takes too much time!
Can't decide on what they want when phoning in an order:
Why bother wasting our time when we could be doing something productive like making the pizzas for another order? Please have your order ready before you call!
Confuse us with another pizza shop. They would tell us they want (meat, veggie, pepperoni,etc.) LOVERS, SUPREME, and SUPER SUPREME. Domino's call it (meat, veggie, pepperoni, etc.) FEAST, DELUXE, and EXTRAVEGANZZA. Sometimes we pretend to not know what you are talking about so you would realize your blunder.
Call up and want the nearest competitor's phone number:
There was a couple of times that people want the phone number of Pizza Hut or Dominoes. Do we seem like a directory service??? We tell them to call directories for their number
Have your 3 month old or shy 6 year old hand us the money:
It only takes five minutes to accomplish but hey it looks 'cute'. How about you wait until they are older? I hate it when I never see the adult come to the door and they make the kids do all the work for them.
Order from a business premise, and then can't be found because you're in a different part of the building:
Another one is you're instructed to deliver to the side door and it turns out to be a building with 4 side doors. So you try one and find yourself wandering around this giant place and no one's in sight.